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Our Newsletter


Terms of Use

Shipping Information

We ship your order out quickly (Unless there is a unforeseen, temporary stock shortage) We ship via the US Post Office First Class or better, per your order. We also provide you with your shipping costs prior to finalizing your order. (No surprises here) Finally, we will provide you tracking information as well where you can check on your order if you wish.

Refund, Returns and Cancellation Policies

Since personalized items are made just for you, we're sure you understand why we cannot accept them for return. We want your order to be made just the way you want it so please review your personalization before submitting your order. Check to be sure all spelling is correct. You are welcome to email us at sales@horizonent.com if you have any questions or give us a call at 989-418-0902.

If you find that you have made an error, please give us a call right away so we can try and catch it. We are unable to accept cancellations or changes to orders once they have been made. We will however, work with you on a replacement.

If there was an error made on our part, or if there is an unlikely product defect, we will exchange it and send you another, obviously at no cost to you. Please make all requests for exchange within 7 days of receipt.

For non-personalized returns, a 'Return Goods Authorization' must be requested via phone (989-418-0902) or email (sales@horizonent.com) within 7 days of receipt. As long as the goods are not damaged we will accept the goods back and refund the purchase price, less a 15% restocking fee.  Shipping fees are not refundable and customer is responsable for return shipping and their charges.

Privacy Policy

This site is hosted by BigCommerce which hosts the store pages, ordering system, and order data. BigCommerce automatically collects order information but may only use this information in the aggregate. If you accessed this store through BigCommerce, BigCommerce also automatically collects information about your shopping experience. Please see the BigCommerce Privacy Policy for more information about how Yahoo! uses this information.

Our Commitment To Your Privacy Your privacy is important to us and this is why we are a BigCommerce store. Additionally, we also work with PayPal and SecureNet if you choose to use their payment method.

To better protect your privacy, we are governed by these policies, which you can see in further detail in their links. Shown below is a brief summary for your review. The following notice explains the information that is collected, how it is used and how to contact us if you have any concerns.

What Information Is Collected
As part of the order process, some of the information collected is:

Name
Shipping/Billing Address
Email address
Phone number
Credit/Debit Card Information


How That Information Is Used:
We respect your right to privacy and will treat your information accordingly. We will only use your information internally and will not give or sell it to any other company or organization. When you join, inquire, fill out forms or order our products, you become part of our customer base. If you ever desire to be removed from this list, you may simply manage it yourself or email us your request. Take note that we only use this information to process your orders or keep you informed about our products.

Terms of Use

Hoizon Goods, thewebsite, and its associated content and services (hereinafter “Website”) is provided to you by Horizon Enterprises USA, LLC (“Horizon Goods”) subject to the terms of this Terms of Use agreement (hereinafter “Agreement”).  You agree to be contractually bound by this Agreement through your use of the Website.  If you do not agree with the terms of this Agreement, you may not use the Website.

1.    Contractual Capacity. You warrant that you are above the age of 18 and are a competent natural person or business entity that has the capacity to contract.

Horizon Enterprises USA may provide you with a registered user account.  If you appoint an agent to use your registered user account, you warrant and agree that your appointed agent has the legal capacity to contract to this Agreement.

2.    Term of Agreement. This Agreement will be in effect for as long as you use the Website unless otherwise stated under the terms of this Agreement.

3.    Collection and Use of Personal Information. Horizon Enterprises USA collection and use of personal or personally identifiable information is outlined in its Privacy Policy, which is hereinafter incorporated by reference.

4.    Horizon Enterprises USA's Intellectual Property. Horizon Enterprises USA is the owner of the Website and its associated content, which includes, without limitation, the text, graphics, software, scripts, database, files, images, photos, sounds, music, videos, and selection and arrangement, as well as any and all trademarks, service marks, designs, logos, and trade names, whether registered or common law, including but not limited to the EATING SPECIAL®, MyCordKeeper[tm] and Team Deerslayer® mark.

You are prohibited from using the trademarks, service marks, designs, logos, or trade names of Horizon Enterprises USA to indicate source or as a part of a domain name that is likely to cause consumer confusion.  You are further prohibited from using the trademarks, service marks, designs, logos, or trade names of Eating Special®, MyCordKeeper[tm] and Team Deerslayer® without the prior written consent of Horizon Enterprises USA.

You are prohibited from modifying, copying, framing, reproducing, making derivative works of, republishing, downloading, scraping, displaying, posting, transmitting, or selling the Website, in whole or in part, without the prior written consent of Horizon Enterprises USA.

The Website is subject to all intellectual property laws, including trademark, copyright, patent, and trade secret law.

Horizon Enterprises USA grants you a non-exclusive, non-assignable, revocable, limited license to use the Website.  This limited license will terminate upon a breach of the terms of this Agreement.

5.    Registered User Accounts. Horizon Enterprises USA  may allow you to register a User Account (hereinafter “User Account”) to access and participate in the Website, register user Accounts (hereinafter “User Account”) that allow users to participate in and subscribe to the Website and its associated services.

Holders of User Accounts understand and agree that they are ultimately responsible for any access to their User Account , whether authorized or unauthorized, and that they have a duty to secure their usernames and passwords from unauthorized access or distribution.  Holders of User Accounts agree to hold Horizon Enterprises USA  harmless for any unauthorized access to their User Accounts.

Holders of User Accounts understand and agree that they have an ongoing duty to ensure that their account information is accurate, current, and complete.

You warrant and agree that you will not violate any applicable local, state, national, or international laws or regulations.  You further warrant and agree that no materials of any kind submitted through your user account will violate, plagiarize, or infringe upon the rights of any third party, including but not limited to copyright, trademark, privacy, publicity, or other personal or proprietary rights of any kind, or contain defamatory or unlawful material.

Horizon Enterprises USA  retains the right to terminate your User Account at any time and without notification for a breach of the terms of this Agreement.  Horizon Enterprises USA  retains the right to limit or edit any information that you submit to the Website, including but not limited to comments, addresses, or listings.

Account holders understand and agree that they will comply with all state and federal laws or regulations, including those applicable to advertisements and endorsements, including but not limited to the FTC’s false advertising regulations located at 16 CFR Part 255.  Account holders further warrant and agree to indemnify and hold harmless Horizon Enterprises USA  for any costs, claims, damages, or losses that arise out of their failure to comply with any state or federal laws or regulations.  You understand and agree that Horizon Enterprises USA  will not be considered an endorser of any claims that are made by its Account holders.

6.    Protection of Children. Horizon Enterprises USA  does not knowingly target, market to, or collect personal information from individuals under the age of 18.  If you are a parent or guardian who believes that Horizon Enterprises USA  may have collected personal information from your child, contact Horizon Enterprises USA  immediately at info@horizonent.com.

7.    Limitation of Liability for Third Party Content. You understand and agree that Horizongoods.com is an interactive computer service under the terms of the Communications Decency Act.  You agree that Horizon Enterprises USA  will not be held responsible or liable for any third party links or content posted to or linked to through the Horizongoods Website.  Horizon Enterprises USA  does not control or take responsibility for the content of third parties or the terms of use, privacy polices, or practices of third parties.  You use third party websites at your own risk, and you expressly relieve Horizon Enterprises USA  from any and all liability arising from your use of any and all third party websites.

You understand and agree that Horizon Enterprises USA  may, but is not obligated to, modify, review, edit, or refuse content submitted to the Website at any time and for any reason.  You further understand and agree that Horizon Enterprises USA  may delete or remove, with or without notice, any service, content, or third party content from the Website for any reason and for no reason, within its sole discretion.

8.    Copyright Policy. Horizon Enterprises USA  will respond to specific notices of copyright infringement that comply with the Digital Millennium Copyright Act (hereinafter “DMCA”).  Horizon Enterprises USA  may expeditiously remove copyright infringing materials from its Website, regardless of its liability, upon receipt of a notice that complies with the DMCA.  Upon removal of any materials that are alleged to be infringing, Horizon Enterprises USA  will make a good faith effort to notify the owner of the materials so that they may respond with a counter-notification.

If you believe that the content hosted on the Website infringes upon your copyright rights, please follow the DMCA steps outlined below:

If you are a copyright owner, or the authorized agent of a copyright owner, and you believe that content hosted on the Website infringes upon your copyright rights, you may submit a notification pursuant to the DMCA to provide our registered Copyright Agent with the following information in writing:
i.    A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
ii.    Identification of the copyrighted work claimed to have been infringed, or, if multiple works have been allegedly infringed, a specific list of such works and their specific location on the Website;
iii.    Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit Horizon Enterprises USA  to locate the material;
iv.    Information reasonably sufficient to permit Horizon Enterprises USA  to contact you, such as an address, telephone number, fax number, and, if available, an email address;
v.    A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
vi.    A statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Horizon Enterprises USA  will maintain a designated Copyright Agent, who will receive notifications of alleged infringement.  You recognize that if you fail to comply with the requirements of the DMCA, your notice may not be processed.  Notices of infringement may be emailed to: copyright@horizonent.com

Counter-Notification

If you believe that content has been removed from the Website in error, you may file a counter-notification with Horizon Enterprises USA ’s Designated Copyright Agent that complies with the requirements of 17 U.S.C. § 512(g)(2) and (g)(3) outlined below.  Upon receipt of a counter-notification, Horizon Enterprises USA  may return the allegedly infringing content to the Website.

vii.    A counter-notification must include:
1.    Identification of the specific materials that have been removed from the Website;
2.    Your name, address, telephone number, and email address;
3.    A statement that, under penalty of perjury, you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material;
4.    A statement that you consent to federal district court jurisdiction in the district in which your address is located or, if your address is outside of the United States, that you consent to jurisdiction in any district in which Eating Special® may be found and that you will accept service of process from the person who provided notification or their agent; and
5.    Your physical or electronic signature.

9.    Assignment. You understand and agree that you may not assign your rights or duties under this Agreement.  Eating Special® may assign its rights and duties under the Agreement at any time, including but not limited to a sale of the Website and its associated content by Eating Special®.

10.    General Limitation of Liability. HORIZON ENTERPRISES USA PROVIDES THE WEBSITE SERVICE ON AN “AS-IS” BASIS.  THE WEBSITE SERVICE IS PROVIDED WITHOUT WARRANTY OF ANY KIND, INCLUDING BUT NOT LIMITED TO (1) EXPRESS OR IMPLIED WARRANTIES; (2) WARRANTIES OF MERCHANTIABILITY; (3) WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE; (4) WARRANTIES OF EFFORTS TO ACHIEVE PURPOSE; (5) WARRANTIES OF QUALITY; (6) WARRANTIES OF ACCURACY; (7) WARRANTIES OF TITLE; AND (8) WARRANTIES OF NON-INFRINGEMENT.  YOU UNDERSTAND AND AGREE THAT EATING SPECIAL® WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOSS OF PROFITS, LOSS OF USE, INTERRUPTION OF BUSINESS, OR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND WHETHER UNDER THIS AGREEMENT OR OTHERWISE, EVEN IF HORIZON ENTERPRISES USA WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR WAS GROSSLY NEGLIGENT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES.  IN SUCH A JURISDICTION, YOU UNDERSTAND AND AGREE THAT EATING SPECIAL’S LIABILITY IS LIMITED TO THE EXTENT ALLOWED BY LAW.  IF YOU ARE LOCATED WITHIN SUCH A JURISDICTION, YOU ARE ADVISED TO CONTACT AN ATTORNEY TO UNDERSTAND YOUR RIGHTS.

Horizon Enterprises USA will not be held liable for any delays or disruption in the Website service.  Horizon Enterprises USA will not be held liable for any errors or omissions on the Website, including but not limited to errors or omissions in the Website’s restaurant listings.  Your use of the Website will constitute a waiver and release of Horizon Enterprises USA by you for any claim for damages, setoff, discount, or other liability on account of delay, errors, or omissions.

YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE WEBSITE MUST BE COMMENCED WITHIN ONE YEAR AFTER THE CAUSE OF ACTION ACCRUED.  FAILURE TO ASSERT SAID CAUSE OF ACTION WITH ONE YEAR WILL PERMANENTLY BAR ANY AND ALL RELIEF.

11.    Indemnification. YOU UNDERSTAND AND AGREE THAT YOU WILL HOLD HARMLESS, INDEMNIFY, AND DEFEND HORIZON ENTERPRISES USA, INCLUDING ITS MEMBERS, AGENTS, EMPLOYEES, AND ASSIGNS, FROM AND AGAINST ALL CLAIMS, DAMAGES, OBLIGATIONS, LOSSES, LIABILITIES, COSTS OR DEBTS, AND EXPENSES, INCLUDING BUT NOT LIMITED TO ATTORNEYS FEES, THAT ARISE FROM YOUR USE OR ACCESS OF THE WEBSITE, YOUR VIOLATION OF THIS TERMS OF USE AGREEMENT, OR YOUR VIOLATION OF THE RIGHTS OF A THIRD PARTY.  THIS OBLIGATION TO HOLD HARMLESS, INDEMNIFY, AND DEFEND HORIZON ENTERPRISES USA WILL SURVIVE THE FAILURE OR TERMINATION OF THIS AGREEMENT AND YOUR USE OF THE WEBSITE.

12.    Arbitration. YOU AND HORIZON ENTERPRISES USA AGREE THAT THE SOLE AND EXCLUSIVE FORUM AND REMEDY AT LAW FOR ANY DISPUTES ARISING OUT OF OR IN RELATION TO THIS AGREEMENT, OR CONCERNING THE VALIDITY, INTERPRETATION, BREACH, OR VIOLATION OR TERMATION OF THIS AGREEMENT, WILL BE FINALLY AND CONCLUSIVELY SETTLED BY ARBITRATION.  THE ARBITRATION WILL BE HELD IN FARWELL, MICHIGAN PURSUANT TO THE MOST RECENTLY EFFECTIVE COMMERCIAL ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION AND WILL BE HELD BEFORE A SINGLE ARBITRATOR.  THE ARBITRATOR WILL DECIDE THE CLAIM ON THE BASIS OF APPLICABLE LEGAL PRINCIPLES AND WILL HAVE DISCRETION TO AWARD COSTS AND FEES.  THE LOSING PARTY WILL BE REQUIRED TO PAY THE PREVAILING PARTY’S REASONABLE ATTORNEY’S FEES.

IT IS AGREED THAT THE DETERMINATION OR AWARD OF THE ARBITRATOR MAY BE ENTERED AS A JUDGEMENT IN ANY COURT SITTING WITHIN THE STATE OF MICHIGAN THAT HAS JURISDICTION OVER THE SUBJECT MATTER.  THE PARTIES UNDERSTAND AND AGREE THAT THEIR PRESENCE IS AND WILL BE REQUIRED AT TIMES WITHIN THE STATE OF MICHIGAN IN ORDER TO PERFORM THEIR OBLIGATONS UNDER THIS AGREEMENT.  AS SUCH, THE PARTIES FURTHER IRREVOCABLY SUBMIT TO THE PERSONAL JURISDICTION OF SUCH ARBITRATOR AND/OR ARBITRATION PROCEEDING.

13.    Severability. If any provision of this Agreement is held to be illegal, invalid, or unenforceable, and if the rights or obligations of either party under this Agreement will not be materially and adversely affected, (i) said provision will be fully separable; (ii) this Agreement will be construed and enforced as if said provision had never comprised a part of this Agreement; (iii) the remaining provisions of this Agreement will remain in full force and effect and will not be affected by the severance of said provision; and (iv) there will be added a legal, valid, and enforceable provision as similar in terms to said provision as may be possible in lieu of said provision.

14.    Changes to Agreement. THIS AGREEMENT AND ITS TERMS MAY BE MODIFIED, DELETED, OR ADDED TO BY HORIZON ENTERPRISES USA IN ITS SOLE AND ABSOLUTE DISCRETION AT ANY TIME.  WHEN AND IF THE TERMS OF THIS AGREEMENT ARE AMENDED, THE “EFFECTIVE DATE” WILL CHANGE.  YOU AGREE TO BE BOUND BY SUCH MODIFICATIONS AND AGREE TO REVIEW THE CURRENT VERSION OF THESE TERMS OF USE PRIOR TO USE OF THE SERVICE AND/OR CONTENT.  YOUR USE OF THE SERVICE AND/OR CONTENT FOLLOWING ANY SUCH MODIFICATION OR UPDATE TO THE AGREEMENT CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES TO THIS AGREEMENT.

15.    Notice. All notice required to be given to Horizon Enterprises USA under the terms of this Agreement must be in writing and may be mailed by registered or certified mail, postage prepaid and return receipt requested to:

Horizon Enterprises USA, LLC
5140 Oak Run
Farwell, MI 48622

Effective Date of Agreement: January 1, 2013

Bottom line...We want you to be happy with your purchase and we'll do everything we can to keep you a satisified and returning customer.